Message Types & Settings FAQs
You can send a notification containing the deep link to any mobile app. If the app is installed on the device, OpenBack automatically deep links to the mobi...
Mon, 27 Jul, 2020 at 12:55 PM
Deep links are supported out of the box. In the URL field for notifications just include the deep link from the URL scheme setup inside your mobile app. ...
Mon, 27 Jul, 2020 at 1:01 PM
If the user has allowed your notifications to be shown on the lockscreen, then they will be - and it will display the app name and content. You can set...
Mon, 27 Jul, 2020 at 1:09 PM
Once the OpenBack SDK is integrated into an app and released to the app store, the user needs to complete the update to the latest version of the app on the...
Mon, 27 Jul, 2020 at 1:12 PM
You can configure a notification to open any web page either in a web view (in front of your app) or in the browser. You may want to load a web page in ...
Mon, 27 Jul, 2020 at 3:09 PM
The user's device must support the file type used in the In-App Message. For video messages, we support .avi & .mp4 with HT64 encoding as they ...
Tue, 8 Sep, 2020 at 12:25 PM
There are several options for using notifications to send users a video. You can see our guide here.
Mon, 27 Jul, 2020 at 3:14 PM
Details on the recurring message settings are found here. The Min Time Between Delivery and Min Time Between Interactions settings will respect whichever se...
Mon, 27 Jul, 2020 at 3:30 PM
The most important thing when sending Custom HTML messages, is to test. Make sure that the content you're sending fits both your brand and your user&#x...
Wed, 16 Sep, 2020 at 4:14 PM