Dashboards & Metrics

How do I track goals separately?
Each goal is tracked using its unique goal code. This code is specified within the Goals page on the OpenBack Dashboard. Each message you create can be ...
Fri, 12 Mar, 2021 at 12:52 PM
What is Retention and what are Cohorts?
In the mobile space, retention simply means keeping mobile app users engaged with an app. A cohort is a group of users that share a common characteristi...
Fri, 12 Mar, 2021 at 1:01 PM
What is the return rate %?
The Return Rate % is the percentage of users that return to your app for at least a 2nd time within the given time frame.
Fri, 12 Mar, 2021 at 2:31 PM
What's the difference between Retention and Rolling Retention?
Retention or "Classic Retention" tracks the number of users that come back precisely on Day N. It doesn't matter if or how often they came ba...
Fri, 12 Mar, 2021 at 2:36 PM
How do I track goal revenue across different currencies, and how do I aggregate goal revenue into one currency?
The easiest way to do this is by setting the goal value and currency in your app when you integrate the SDK. To review the metrics, charts and data in an ag...
Fri, 12 Mar, 2021 at 3:31 PM
Why can’t I see my goal revenue from push notifications on the push funnel?
If you haven't setup any goals or goal revenue in the dashboard, and as part of your SDK integration, the chart won't show this data on the push f...
Fri, 12 Mar, 2021 at 4:35 PM