Android Specific Questions

Questions related to Android specific features and experiences

Are notifications delivered when a user's phone is in Do Not Disturb mode?
This does depend on the device, firmware and mobile OS, but in almost all cases the notifications are delivered, but without a sound or vibration.
Mon, 27 Jul, 2020 at 3:59 PM
Why is only 1 line of the notification shown in the notification centre?
Each Android version is different in how it displays and shows notifications.   Some implementations of Android Lollipop, in particular, may truncate the ...
Wed, 15 Jul, 2020 at 1:16 PM
Setting up ProGuard rules?
There is no need to set up ProGuard rules regarding the OpenBack SDK. These rules are set in the SDK and are included in your app upon building.
Tue, 28 Jul, 2020 at 4:58 PM
What if I'm already using a notification provider other than Firebase?
You may have already implemented an SDK that also provides push notification services. These external SDKs can have a priority set on their notification han...
Tue, 28 Jul, 2020 at 4:59 PM
Can you read the notification payload information?
You can send extra information alongside the Dynamic Push payload which can then be read and used within your app. To read this content in an activity o...
Wed, 16 Sep, 2020 at 9:48 AM
Can you update notifications without notifying the user?
Yes you can. If a user receives a message and doesn't interact with it, then the message can be updated. Updating the message content in the OpenBack D...
Tue, 28 Jul, 2020 at 5:03 PM
When is a new user registered?
A new user is registered to OpenBack the first time that the SDK is run, this is usually on startup of a freshly installed app. If a user uninstalls and the...
Tue, 28 Jul, 2020 at 5:17 PM
My notification icon doesn't look right?
There can be different reasons for why your Android notification isn't appearing correctly. To guarantee that your notification icon works across m...
Thu, 30 Jul, 2020 at 12:18 PM