This section outlines the most commonly used Custom Segments which can be used to segment your audience, target specific users or be used to personalize the content of notifications. They are setup during integration of the OpenBack SDK into your app – iOS here – Android here.
Active values segment your users based on their general activity within your app. These values are effective for interacting with your most active and consistent users.
|Money Spent in-app||Segments your users by how much money they've spent in-app|
|Real Time Location||Segments your users by their current location|
|Purchased Product||Segments your users by a certain product they purchase|
|Total Purchases||Segments your users by the amount of purchases they've made|
|X Money Spent in last Y Days||Segments your users by the amount of money spent in a certain timeframe|
|X Product Purchased in last Y Days||Segments your users by a certain product they purchased in the last number of days|
|X Sessions in last Y Days||Segments your users by how many times they've used the app within a timeframe|
New Users values are used to specifically target new users. These help in ensuring a new user will return to the app and become a loyal user.
|Install Date||Segments your users by when they installed the app|
|First Made Purchase||Segments your users by when they made their first purchase|
|First Purchase Product||Segments your users by what their first purchase was|
Marketing values segment your users based on their previous interactions with your messages. These values are effective for reaching out to large numbers of your users without spamming them.
|Last Engaged with Message||Segments your users by when they last engaged with a message|
|Last Received Any Message||Segments your users by when they last received a message|
|Last Received Notification Message||Segments your users by when they last received a notification|
Re-Engagement (Less Active)
Re-Engagement values segment your users based on their response to marketing or your app. It targets users who are relatively inactive within your app.
|Clicked or Interacted||Segments your users by when they last clicked or interacted with a notification|
|Conversion from Message||Segments your users by whether or not they have been converted by a message|
|Never Received a Message||Segments your users by whether or not they have ever received a message|
Winback values segment your least active or lost users. These can be used to target users that have moved away from the app in order to bring them back.
|Last Purchased Product||Segments your users by what they last purchased|